Frequently Asked Questions

We’re a small business focused on serving other small businesses. Can we do all the stuff bigger agencies do? Sure. But we have a passion for helping small businesses develop a professional online presence that won’t break the bank. When you outgrow that small business stage, we’ll be here to help. With creating more pages, advanced integrations, even custom web applications. We’ve got you covered at every stage of growth.

To get started we’ll ask about your business goals, your ideal customers, and what you want your website to achieve, whether that’s generating leads, making sales, or establishing credibility. We’ll also ask about your favorite websites and what you like about them, which helps us understand your style preferences and vision.

Next, we’ll gather any materials you already have like your logo, brand colors, photos, or existing content. Don’t have these yet? No worries. We can help with logo design, content writing, professional images, or setting up your domain and hosting if needed.

The most important thing is good communication. When you provide timely feedback on drafts and concepts, we can keep your project moving smoothly and deliver exactly what you’re looking for. We’ll handle the technical stuff and make the whole process as easy as possible for you.

Timeline depends on your project’s complexity and how quickly we can get feedback from you, but here’s what to expect:
Simple brochure sites: 1–2 weeks
Most small business websites: 6–8 weeks
E-commerce or custom applications: 8+ weeks (depending on features)

These timelines assume you can provide content, images, and feedback promptly. If you need time to gather materials or review drafts, we’ll adjust expectations accordingly.

During our initial consultation, we’ll give you a specific timeline estimate based on your exact needs and requirements. We believe in setting realistic expectations upfront so there are no surprises along the way.

You already have enough on your plate—your website should look amazing and just work. That’s why we often recommend WordPress.com Business Plan for clients who want a simple, hands-off solution. While the annual cost is higher than basic hosting, it includes automatic updates, backups, security, and support, so you won’t need to worry about ongoing maintenance or budget for extras.

For business owners who prefer more control and lower costs, we recommend Bluehost. It’s budget-friendly and reliable, but you’ll handle (or hire someone for) updates, backups, and security maintenance.

The right choice depends on your priorities: convenience and peace of mind, or lower costs with more hands-on management. If you already have hosting you’re happy with, we’re glad to work with it and help you understand the trade-offs so you can make the best decision for your business.

Website costs vary based on your needs, but here’s what to expect: simple one-page sites start around $1,000, while most small business websites range from $2,500 to $8,000. E-commerce stores and larger, more complex sites can go beyond this range depending on features and functionality needed.

Your base website includes design, development, basic SEO setup, and mobile optimization. We can also help with add-ons like logo design, content writing, and professional stock photography if you need them, just let us know during our consultation.

Every project is different, so we’ll give you a detailed quote based on your specific goals and requirements. No surprises, no hidden fees, just straightforward pricing that works for small business budgets.

Vector files (AI, EPS, or PDF), PNG and JPG. You’ll have the right files for print, digital, and everyday use, so your logo always looks great.

SEO stands for Search Engine Optimization – it’s how we help your website get found by potential customers searching Google. We set up all our websites with solid SEO foundations, including using the right keywords, adding meta tags and image descriptions, keeping your site fast and mobile-friendly, and creating a clear structure that search engines can easily understand. This gives your small business a strong starting point for online visibility without paying for ads.

Yes! We offer monthly maintenance packages that provide ongoing care and support for your website. These packages include security updates and backups, plugin and theme updates, and minor content edits, so you can focus on running your business while we keep your site running smoothly.

We know you have enough to worry about without adding website maintenance to your list. Our maintenance packages give you peace of mind knowing your site is secure, up-to-date, and performing well.

Yes! With every website we create, we provide training and user-friendly guides to help you feel comfortable making small changes like editing content, updating photos, and adding blog posts. WordPress is designed to be user-friendly, so you won’t need technical skills for basic updates.

If you need help with bigger changes or more complex updates, we’re always happy to assist. That’s what we’re here for, whether you want to handle day-to-day updates yourself or prefer to have us take care of everything.

Use our Contact Form or call us at (919) 578-2558